5726   nemacolin-resort-08

LOCAL INFO: Farmington is a small town located in the state of Pennsylvania. When you are in Farmington, you’ll notice that it is more blue-collar than most other communities in America. Overall, Farmington is a town of production and manufacturing workers, sales and office workers, and service providers. Of important note, Farmington is also a town of artists. Farmington has more artists, designers and people working in media than 90% of the communities in America. This concentration of artists helps shape Farmington’s character.
Farmington is also an extremely popular destination for tourists and seasonal residents.

JOB START DATES:

Start dates End dates
August/September 2018 August/September 2019

JOB TITLE: Hospitality (Front Desk Agent, Concierge, PBX Operator)
COMPANY TYPE: Hotel
DUTIES:
Front Desk Agent: creating guest satisfaction by providing efficient and effective service, following the policies and procedures of the hotel, building positive relationships with guests and other associates, communicating effectively on all levels, and demonstrating technical and customer service skills for his or her assigned area.
Concierge: providing detailed information to guests in regards to resort services, facilities, dining options, activities, and local attractions. developing and maintaining positive relationships with guests and associates, demonstrating technical and customer service skills; communicating with returning guests prior to arrival and upon departure in order to assist with resort accommodations and ensure that expectations are exceeded.
QUALIFICATIONS: either a degree or professional certificate from a foreign post-secondary academic institution and at least one year of prior related work experience in their occupational field acquired outside the United States,
or five years of work experience in their occupational field acquired outside the United States (for training program)
GENDER: Both females and males are accepted
NATIONALITY: Any nationality
MINIMUM ENGLISH: Intermediate to expert
WAGE: $11.75 per hour for the Front Desk Agent and Concierge positions (10 months duration), $14 per hour for the Front Desk Supervisor position (2 months duration)
AVERAGE HOURS: 32+
OVERTIME: Available on occasion
FREQUENCY OF PAY: Bi-monthly
WORK SCHEDULES: 5 – 6 days per week, varying shifts, including nights, weekends, and holidays
TRAINING: Constant ongoing training
SICK/VACATION DAYS: None paid
MEAL CONDITIONS: $2 meal provided once per each shift worked
LOCATION: Farmington, PA
WEBSITES: https://www.laurelhighlands.org/
SECOND JOBS: N/A
INTERNET AVAILABILITY: Available
PUBLIC TRANSPORT: The hotel provides a bus pass free of charge to the associate on a monthly basis.
TRAVEL TO WORK: Housing is onsite, the hotel offers an associate shuttle to get from housing to the hotel.
DISTANCE FROM SHOPPING CENTER: 10 minutes walk
HOUSING: Provided. Dorm style housing, typically 6 associates per unit.
HOUSING COSTS: $240 per month, deducted from the paychecks
HOUSING DEPOSIT: Security deposit of $350 in full upon arrival.
ARRIVAL INFO: Prior notice required
EMPLOYER PICK-UP:  Transportation from the PIT Airport to Farmington, PA is provided by the hotel.

 

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