Rotational work.

As a concierge (morning/evening):

• Welcome customers upon entrance and confirm reservations
• Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements
• Preparing items for breakfast buffet, restocking and cleaning breakfast area.
• Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel
• Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
• Answer the phone and make reservations, take and distribute messages or mail and redirect calls
• Respond to complaints and find the appropriate solution

As a housekeeper:

• Sweep, scrub, mop and polish floors
• Vacuum clean carpets and floors
• Dust and polish furniture and fittings
• Clean metal fixtures and fittings
• Empty and clean trash containers
• Dispose of trash in a sanitary manner
• Clean wash basins, mirrors, tubs and showers
• Wipe down glass surfaces
• Make up beds and change linens as required
• tidy up rooms
• Wash windows as scheduled

***The morning shift is concierge/breakfast staff and then housekeeping if needed. The evening shift is mainly office work but also helps with housekeeping as need.