Duties:

• Possess a pleasant and professional disposition when talking to guests and     other hotel staff members.
• Check guests in and out.
• Verify guest’s payment method at check in.
• Provide guests with information about the hotel and restaurant.
• Direct guests to their room.
• Receive and manage reservations made online and telephonically.
• Provide local recommendations for guests.
• Answer any questions guest may have.
• Listen     to any guest complaints and offer amends if necessary.
• Organize airport shuttle services for guests.
• Run any necessary audits or reports.
• Inspect rooms that have been cleaned to make sure they are up to hotel standards before guests to check in.
• Put out and display the breakfast buffet and cleanup afterwards.
• Make sure all public areas are tidy and presentable.