Requirements:

• Ensure that customer needs and desires are met
• Relate with head chefs, maintenance, transportation, and security managers
• Order supplies and coordinate services from outside vendors
• Room bookings over the phone
• Ensure that lobby area is tidy and presentable
• Greet customers as they step into the hotel facility
• Attend to customer complaints
• Provide helpful and inviting environment for guests
• Ensure book registration of each guest as they arrive
• Coordinate the activities of other hotel workers
• Answer questions asked by guests
• Ensure maintenance of the hotel facility
• Constantly remind servers of guests waiting